Refund policy

RETURNS & REFUNDS

Every Backprint Tees' item is made to order just for you. Please review your size and design carefully before purchasing.

Sizing: We include a size guide on every product page. Because our products are printed on demand, we're unable to accept returns for incorrect sizing if the size chart was available at the time of purchase.

Damaged or Defective Items: If your item arrives damaged, misprinted, or incorrect, contact us at hello@backprinttees.com within 14 days of delivery with your order number and a photo. We'll make it right at no cost to you — no return necessary.

Returns: To request a return, email hello@backprinttees.com within 14 days of delivery with your order number and reason. Items must be unworn, unwashed, and in original condition. Return shipping costs are the customer's responsibility. Once received and inspected, refunds are processed to your original payment method within 5–7 business days.

Exchanges: We don't offer direct exchanges. If you need a different size, please place a new order.

Questions? Reach out anytime at hello@backprinttees.com.